Job title:
Data Steward / Junior Salesforce Administrator
Department:
Actuarial Consulting
Office/region:
Remote (West Coast preferred, but flexible)
Reports to:
Salesforce Platform Manager
Company Overview
The Actuarial Consulting Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing practice with offices across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.
Job Description
Oliver Wyman is looking for a proactive and detail-oriented individual who thrives in a fast-paced environment and has a strong understanding of data management principles. In this role, you will be responsible for ensuring the accuracy, completeness, and reliability of our organization's data assets and will be principally responsible for assisting our Salesforce Platform Manager with the maintenance of our Salesforce platform.
Key Responsibilities:
- Partner with our Salesforce Platform Manager to develop and implement data management strategies and policies to maintain and improve the integrity and quality of the organization's Salesforce data
- Clean and maintain Salesforce data, including but not limited to:
- Account records: validate new Accounts and ensure that key fields are populated
- Account/Contact duplication management
- Report/Dashboard clean-up and folder organization/management
- Develop and implement data quality metrics and standards. Regularly monitor data for accuracy, completeness, and consistency
- Mitigate risks by ensuring the quality and accuracy of data
- Assist with maintenance of our Salesforce instance, such as:
- User creation/deactivation and license management
- Report/Dashboard folder management and permissions
- Create and maintain reports and dashboards
- User training and training materials
- Document and maintain operational processes and procedures related to Salesforce
- Creating and distributing periodic reports for FP&A managers, team leaders, and other key stakeholders
- Answer general Salesforce questions and provide technical support and basic training to end-users
- Identify opportunities for process improvements in data management and governance. Stay updated on industry best practices and emerging trends
Experience Required:
- Bachelor’s degree in Information Technology, Business Administration, Data Science, or equivalent experience
- Proven experience in data management, governance, or similar roles
- Basic understanding of CRM systems, preferably Salesforce.
- Experience with Salesforce as a user or in an administrative capacity (Trailhead modules or Salesforce Administrator Certification) is a plus
Skills and Attributes:
- Proficiency with Microsoft Excel. Must be comfortable working with and manipulating large amounts of data in Excel using advanced formulas (e.g., VLOOKUP, pivot tables, and other formulas)
- Experience with Tableau or other BI tools
- Superior attention to detail, and well-organized with a commitment to data accuracy
- Critical thinking and problem-solving skills
- Research skills – searching multiple data sources and compiling them accurately into one spot
- Strong verbal/written skills with the ability to communicate effectively
- Strong initiative/seek and accept new challenges, have a high level of intellectual curiosity as it relates to new projects, and finding solutions to problems
- Is coachable and possesses a strong desire to learn and grow
- Self-starter who can motivate themselves in a remote work structure but can also thrive in a team environment
- Ability to handle multiple projects and priorities in a fast-paced, deadline-driven work environment
Why Work for Us
The Actuarial Practice of Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. There are employee groups for the LGBT+ community, racially and ethnically diverse employees, women, family life, introverts and veterans of military service at Oliver Wyman.
Oliver Wyman offers a performance-based pay program that rewards colleagues for the contributions they make to our business results, including year-end bonuses based on personal and corporate performance. We also offer an impressive array of benefits. Explore all the benefits offered at US Benefits | Marsh McLennan.
For more information, please visit our website at www.oliverwyman.com/actuaries.
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.
The applicable base salary range for this role is $60,000 – $80,000
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, exams, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
